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 Falkland House Surgery Noticeboard

Patient Survey 2017

Our Patient Participation Group has developed a patient survey, please visit the Patient Participation Group page to download a copy, or pick up a paper copy in the surgery.

Defibrillator

Our Patient Participation Group has successfully applied to the British Heart Foundation in conjunction with the Dept of Health to be supplied with a community defibrillator and cabinet.  This is a fantastic result for the whole community.  A big thank you to Lynn and her team of dedicated volunteers.The cabinet will be sited on the outside wall of the surgery so will be accessible to surgery staff during practice opening hours as well as members of the public when the surgery is closed.  More information can be found on our Patient Group page. 

Welcome!

We would like to welcome Felicity Crook to the practice as our new Healthcare Assistant.  Felicity joins us from Sheffield Teaching Hospital and we are sure she will quickly become a valued team member.

Lauren, one of our reception team, is shortly going on maternity leave.  We have recruited a temporary replacement, Sue Haighton. We would like to welcome Sue to the practice and hope she enjoys her time with us.

Change to Surgery Hours

From the 5th September the surgery will be offering four early morning appointments on a Monday and Thursday from 7.00 am.  These slots will be instead of our late night appointments. Please contact the surgery for further information.

Electronic Prescripton Service - A new way to get your medicines and appliances.

 

Accessible Information - We now have some literature available in other formats eg - Practice Leaflet in large font, Stop Smoking guide in braille, childhood immunisation DVD.  Due to limited supplies some of these items will only be available to borrow rather than keep.  As part of this initiative could you please let reception know if you have any particular information/communication needs so that we can improve our service to you.

Doctors:-  From the 1st August - Dr David Linsky will be joining the surgery as our new Salaried Doctor.

We are very sad to announce that Dr Claire Reynolds will be leaving the practice at the end of August.  We wish her well in her ventures.

Telephones   - We have now had an additional telephone line installed at the surgery to cope with the high call volume. 

 

Access

Our premises have suitable access for disabled patients.  As we have on-road parking only, please ensure that you park in a safe place and do not obstruct or inconvenience our neighbours.

 

(Site updated 22/03/2017)
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