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 Falkland House Surgery Noticeboard

Message from Dr Sue Eilbeck

 CQC logo

Falkland House Surgery has now been inspected by the Care Quality Commission, our overall rating was Good.

Please click on the link below to read the report

  CQC Report 2016

 

Phlebotomy training -  We are currently training up one of our staff in Phlebotomy and eventually to become a  Healthcare Assistant.  Your feedback would be greatly appreciated.

Telephones   - We are in the process of improving our telephone access to the surgery and will update you in the next few weeks with these improvements.

New Doctors :-  As from the 1st April Dr Claire Reynolds will be joining the team as part time GP and from August  Dr David Linsky will be joining us as our new GP Partner.

New Nurse:- As from the 3rd May Chloe Smith will be joining the team as our new practice nurse.

Accessible Information - We now have some literature available in other formats eg - Practice Leaflet in large font, Stop Smoking guide in braille, childhood immunisation DVD.  Due to limited supplies some of these items will only be available to borrow rather than keep.  As part of this initiative could you please let reception know if you have any particular information/communication needs so that we can improve our service to you.

 

Access

Our premises have suitable access for disabled patients.  As we have on-road parking only, please ensure that you park in a safe place and do not obstruct or inconvenience our neighbours.

 

(Site updated 27/07/2016)
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