Welcome to the Clipstone Health Centre Website

With this website we aim to help you find all the information you need at the click of a mouse. We use it to keep you updated on practice developments and news such as results of patient surveys, health campaigns and new services.

To really make the most of our website, register for SystmOnline - details below.

To register you need to come to the health centre and bring some photo ID with you. Just ask at reception and they will be able to give you a user name and password.

Once you've got setup click on the "systmonline" logo above to go to the website. There are more instructions on there at each stage.

On this website you can:

• Book and cancel appointments
• Order your repeat prescriptions (with a better system than the one on this website)
• Change your contact details
• Ask the practice a question
• Complete questionnaires about your health

New Patients

One patient who recently joined us said on NHS Choices...

"I have moved to this practice recently and it's been a breath of fresh air. I have a chronic pain condition and after only 2 appointments have had my confidence in the medical profession restored. I have been made to feel welcome and treated with respect. The staff have all been so friendly and helpful. I feel so much more involved in my treatment and don't feel like an inconvenience as I have before. Yes, I may have to wait longer for an appointment but feel that this is by far outweighed by the quality of service offered.
I have been able to get appointments to fit around work, am able to order repeat prescriptions in a variety of ways to suit myself and even get texts confirming appointments and reminding me when one is due.
Overall I am extremely happy with my move to this practice and only wish I had done this before."

If you would like to join Clipstone Health Centre come to the practice and pick up a registration pack or click on the new patients tab at the top of the this page to find out how to register online.

Telephone appointments

In our patient survey 76% of you said you would sometimes or frequently use telephone appointments instead of coming to the health centre to see a doctor or nurse. We are now offering more fixed telephone appointments that can be booked in advance. This will give you an approximate time when you can expect a call from us. Just give us a call to book a telephone appointment.

Referral Gateway

From Monday 6th February certain referrals made by our doctors will be going through a "Referral Gateway". This is a development by Newark and Sherwood CCG that should benefit patients and you can read more about it in this Information Leaflet.

Patient Survey Results

Thank you to all of you who took the time to complete the survey. We now have the results of the survey. Click here and then on "Results of the Survey" to find the detailed results and more analysis.

84% of people who answered the survey said the care they received from the practice was good, very good or excellent. Nearly 70% said the area they wanted the practice to work on was improving access to doctors and nurses.

As a result of the survey we have increased the availability of telephone appointments and setting up online appointment booking - see above!

You can read more about the work that's been done by the Clipstone Patient Group and the practice by clicking here and reading the section on "Patient Participation Enhanced Service".

We are always looking to improve our services so please fill in our patient survey or leave some feedback on our contact page. We hope that with your help and co-operation we will be able to make this website a better place for all your online needs.