Care Navigation is coming to Limavady soon.
This is a patient centred approach using signposting to help patients receive
THE RIGHT CARE
by THE RIGHT PROFESSIONAL
at THE RIGHT TIME
WHY?
It improves care by having more services for patients and patients will see the most appropriate clinician or service to meet their needs.
CONSULTATIONS
Consultations are now by telephone. The staff will ask some details which will be used to direct your request appropriately.
Clinicians will arrange to bring patients into the Practice as they deem necessary.
There is a daily limit on the number of telephone consultations
TREATMENT ROOM SERVICE
Treatment Room is accessed by appointment only. To allocate appropriate times the staff require some basic information when booking these appointments.
ARE YOU UNABLE TO MAKE IT TO THE SURGERY?
If you are unable to come to the surgery and need a visit at home, please ring before 10.00 am if possible and we will arrange for a doctor to call at your house. The receptionist will ask you a few details including a contact number so the doctor can speak to you.