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Your Feedback

We would be very pleased indeed to hear from you if you have any general comments, suggestions or a compliment about our service.

We understand the importance of learning from people’s experiences and we welcome all feedback about our services. Whether you had a positive experience, or identified an opportunity for us to improve we want to hear from you.

If you wish to leave feedback you can do this in three ways:-

  • By post -  Information Governance Manager (please include the name of the service i.e. Urgent Treatment Centre) Unit 3, Smeaton Close, Aylesbury, HP19 8HL
  • By phone – 0300 033 9842 (Monday to Friday between 9am and 5pm) and you will be put through to the relevant Service Manager
  • By email –


Queries submitted during week-ends are not monitored. Our mailbox is only monitored during normal office hours. If you have any queries regarding appointment times at Out of Hour services please call 111.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website