GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Registering for an Online Account
Please remember each patient needs a unique email address, i.e. no two patients can use the same email address to access the system
To sign up go to https://www.patientaccess.com/ and click on register.
If you have difficulty, please go to https://support.patientaccess.com/registration/register-without-a-letter
Once you have successfully registered, please attend Vicarage Field Surgery with your two forms of ID (one photographic, eg passport or driving licence, and one proof of address, eg utility bill).
Please allow at least two working days for us to activate your account for full services once you have provided your ID.
Help with your online account
If you are having difficulty using your online account please go to https://support.patientaccess.com/
Please note the surgery does not have access to your password and cannot change this for you. If you request an email to remind you of your account details, please ensure you check your junk/spam folders in case the email is sent in there by tour email provider