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IF YOU NEED MEDICAL ADVICE/HELP WHEN THE SURGERY IS CLOSED:

Dial 111 to access the Somerset Out of Hours through NHS111.

In the event of a Medical Emergency (chest pains, loss of consciousness etc.) dial 999

Remote pacing and cardiac monitoring devices – SCAM

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with remote pacing and cardiac monitoring devices.

A patient appears to have been the victim of an opportunistic phishing scam, and paid £167 over the telephone using his debit card to the caller.

The caller stated that his “box/equipment” was not working due to “Dust”. He was offered the opportunity to replace it and at the same time offered the option of purchasing either a five year warranty for £140 or lifetime warranty for £167. As the patient was due to have a routine remote check on his device by the Pacemaker clinic, the patient believed that the call was legitimate and therefore paid £167 to the caller. The patient and his partner were subsequently suspicious, so they called the Pacemaker clinic a few hours later to check if the problem had been fixed. The clinic explained it was not a call from the hospital or from the manufacturer of the equipment.

Clinics and device companies would never ask for personal details or charge for services.

Blood Tests

tests_and_resultsNormal appointments for blood tests are from 7.45am - 5pm Monday to Thursday and 7.45 am to 2.00pm on Friday, subject to HCA availability.

We are sorry we cannot offer late Friday afternoon appointments for blood tests as the blood samples are collected from the Surgery at 2.30pm and most samples cannot be stored overnight.

MAMA Clinic

Post Natal and Baby Clinic:  We have developed the MAMA Clinic (Maternity and Mums Advice Clinic), which is held every Thursday morning.  A GP and Nurse will be available during the clinics.  The clinic means that Post Natal Checks (carried out when your baby is approximately 8 weeks old), will take place along with your childs first immunisation.  The MAMA clinic has been designed to reduce the number of visits you and your baby are erquired to make to the practice.

Family Planning

Family planning appointments can be arranged with a GP or Practice Nurse. We provide advice on safe sex and the full range of contraceptive options, including emergency contraception.

Emergency Contraception

Please do not be embarrassed to contact the surgery should you find yourself in need of emergency contraception advice or help. For information; it is important to inform you that the "morning after" pill must be taken within 72 hours of unprotected intercourse (the earlier the better) or an Intra Uterine Contraceptive Device (lUCD/coil) can be fitted within five days and can be left in place.

Please ask for an urgent appointment with either a Practice Nurse or a GP if you require either of these services.

We feel it is also important to see a doctor or nurse for family planning advice after taking emergency contraception so you will be advised to make an appointment to arrange a method of regular contraception.

 

 
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